How do I get paid out?
Users have the option of being paid out via Paypal or may have a physical check mailed to them for a $5 fee.
How do I add my Paypal address?
If you go into your settings; by clicking the 3 bars in the top left you will see settings. After clicking settings, scroll down to PayPal email and select the box. After you have selected the box, you can type your Paypal email address.
How do I submit a catch?
First, select the camera button on the navigation bar. Follow our Submit a Catch process which includes capturing a photo of the fish, a live release video and entering the length of the fish. Once you have completed those steps, select the tournament you would like to enter your catch into. If you are not entered into a tournament, you can save the catch to your MyBassKings personal history.
What if I do not have a signal when I catch my fish?
If you do not have a signal, your catch will be saved to your phone. BassKings will ping your phone until it has enough connection to upload the catch. ALL catches are time stamped from the time the picture was taken, not uploaded. The app must be open for the catch to be uploaded.
How do I know people won’t cheat?
All photos are run through photo recognition software and verified by your Tournament Admin or BassKings staff. If the software says a ruler may have been tampered with, the fish will be disqualified. If a fish a submission does not contain a live release or a legible image it will also be disqualified.
Can I use any ruler or tape measure?
You may use any ruler or tape measure. However, the length of the fish must be easily identifiable from the submitted picture and it must be in Inches.
What if my app has a problem?
If for some reason your app has a problem, please contact us at firstname.lastname@example.org with your feedback and your phone type and we will look into the issue.
How long does it take to get paid out after a tournament ends?
Once a tournament ends, all winning catches are verified by BassKings Admin. Once all catches are verified, a tournament will be eligible for payout. Checks and Paypal payments will be sent weekly by 5pm PST every Wednesday. Our weekly cutoff for payments is 5pm PST Monday.
How do I turn off notifications?
Notifications can be turned off in the Settings page on your phone in the Notifications Manager section.
Can I host private tournaments?
Yes, you can create your own Private Tournament by Clicking the + button in the top right corner of the app.
How do I contact BassKings?
To contact us, please email email@example.com.
Is BassKings available for me?
BassKings is only available in the US and Canada at this time. BassKings is developing a handicap based off of average fish size per state to make tournaments fair for everyone. BassKings also has the ability to use geo-location to make some tournaments only available for certain states.
Can I submit any kind of fish?
You may submit the species of fish specified on the tournament card which is displayed in the tournaments section or in the tournament details page.
Am I submitting total number of fish or one fish?
We offer Big Fish, 3 Fish, 5 Fish and Unlimited Fish tournaments. Please see the tournament card or tournament details to find the limit for each tournament.
Can’t find your question?
No worries, just send your question to firstname.lastname@example.org.
How do i receive my prize?
You must enter a Shipping Address into the App. This is located on the Sidebar (on the top left) on the Settings page.